Troubleshooting

Learn how to troubleshoot your ErgoPlus Industrial account.

System Requirements

ErgoPlus Industrial is built on the features found in modern browsers. You’ll need to use one of the browsers below to use ErgoPlus Industrial.

• Internet Explorer: 11+
• Microsoft Edge: latest version
• Google Chrome: latest version
• Mozilla Firefox: latest version
• Apple Safari: 7+

Troubleshooting Internet Explorer

Sometimes Internet Explorer can display certain pages incorrectly, behave strangely when clicking on affordances, and even tell you that you are using an older version of Internet Explorer.

Even Microsoft no longer supports Internet Explorer. That’s why we recommend using a more modern browser like Google Chrome.

Clearing Cache to Update the Application

Clearing your browser’s cache can force recently changed web pages to show up properly. You can clear cache to make sure you are on the most recent version of the application.