Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can learn more about the information we collect, why we collect it, how we use it, and your rights regarding it in our Privacy Policy.

Customer data is retained for as long as you remain an active customer. ErgoPlus provides active customers with the tools to delete their data. Former customers’ data is removed from live databases upon a customer’s written request.

Information stored in database snapshots and backups is not actively purged but instead naturally ages itself from the repositories as the data lifecycle occurs. ErgoPlus retains certain data like logs and related metadata in order to address security, compliance, or statutory needs.

In some circumstances we may anonymize customer data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.