Breach Notification

ErgoPlus is committed to transparency. We will notify affected individuals if their personal information or customer data has been breached using the most appropriate means, depending on the nature of the incident. This will encourage individuals to take preventive measures to reduce the impact of the breach, and also help ErgoPlus maintain your trust.

Who to Notify:

1. Notify individuals whose personal information has been compromised.
2. The relevant authorities (eg: police) should be notified if criminal activity is suspected and evidence for investigation should be preserved (eg: hacking, theft or unauthorized system access by an employee.)

When to Notify:

1. Notify affected individuals immediately if a data breach involves sensitive personal information. This allows them to take necessary actions early to avoid potential abuse of the compromised data.
2. Notify affected individuals when the data breach is resolved.

How to Notify:

1. Use the most effective ways to reach out to affected individuals, taking into consideration the urgency of the situation and number of individuals affected.
2. Notifications should be simple to understand, specific, and provide clear instructions on what individuals can do to protect themselves.

What to Notify:

1. How and when the data breach occurred, and the types of personal information involved in the data breach.
2. What ErgoPlus has done or will be doing in response to the risks brought about by the data breach.
3. Specific facts on the data breach where applicable, and actions individuals can take to prevent that data from being misused or abused.
4. Contact details and how affected individuals can reach the organization for further information or assistance